Responsible Play

At Vegastars we are committed to safe, responsible play and practical player protection. We provide clear controls and guidance so adults can set boundaries, pause activity, and seek support when needed. Our messaging is straightforward: know your limits, use the available account tools, and act early if gambling starts to cause stress or financial strain. Vegastars Responsible Gambling guides the way we operate and is designed to keep play controlled and appropriate for those who choose to participate.

Player protection principles

Player protection is the baseline for our service. Adults-only access, clear account controls and privacy safeguards are central. Limits and time-outs are available to reduce harm. Practical measures include limit setting, activity visibility, and straightforward links to support resources as part of Vegastars Responsible Gambling.

Tools to manage gambling activity

Deposit and loss limits

Set daily, weekly and monthly deposit limits to control spending. Loss limits cap net losses over a chosen period. Limit decreases take effect immediately; increases may require a waiting period. Limits apply at account level and are designed for direct user control.

Time-outs and self-exclusion

Time-outs pause account access for a short, specified period. Self-exclusion blocks access for months or longer and suspends promotional contact. Both options are available in the Responsible Gambling section and via Support. Use them whenever a break or stronger restriction is needed.

Recognising signs of problematic behaviour

Warning signs include chasing losses, borrowing money to gamble, neglecting work or family, changes in sleep or mood, and gambling longer than intended. Repeated large deposits or frequent limit changes can also indicate risk. Spotting these signs early helps prevent escalation.

Guidance for staying in control

Plan a gambling budget and stick to it. Set deposit, loss and session limits before you start. Take regular breaks and avoid gambling when upset or under the influence. Do not rely on gambling for income. Keep simple records of time and money spent and discuss concerns with someone you trust.

Access to professional help and support organisations

For support, contact national services such as Gambling Help Online, Gamblers Anonymous or Lifeline. Seek immediate assistance from local crisis services if required. Visit Help & Support in your account for links to organisations, self-assessment tools and referral options. Professional counselling and peer groups are available across Australia.